Goodtrace Terms of Service

Effective Date: July 22, 2026

Welcome to Goodtrace. These Terms of Service ("Terms") govern your use of the Goodtrace application, website, and related services provided by Greenberry Studio LLC ("Goodtrace," "we," "our," or "us").

By downloading, installing, or using Goodtrace, you agree to these Terms. If you do not agree, please do not use the Service.

1. About Goodtrace

Goodtrace is software for exploring, organizing, evaluating, and understanding AI prompts, traces, conversations, outputs, and related data.

Many features are designed to run locally on your device. Some optional features may use internet-connected or third-party services.

2. Eligibility

You must be at least 18 years old and legally able to enter into these Terms.

If you use Goodtrace on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

3. Your Content

You retain ownership of the content you import into or create with Goodtrace, including prompts, traces, evaluations, notes, and other files ("Your Content").

You are responsible for ensuring you have the right to use Your Content and for complying with applicable laws.

Third-party data. If Your Content includes prompts, traces, conversations, or other data originating from third parties (for example, your own customers or end users), you represent that you have the necessary rights, consents, and legal basis to import, process, and analyze that data through Goodtrace, and that doing so does not violate any applicable privacy law, contract, or third party's rights. You agree to indemnify us as described in Section 17 for claims arising from a breach of this representation.

4. Privacy

Our handling of personal information is described in our Privacy Policy.

Goodtrace is designed to operate locally where possible. If you choose to use optional online features, some information may be transmitted to us or our service providers as described in the Privacy Policy.

5. License

We grant you a limited, non-exclusive, non-transferable, revocable license to use Goodtrace in accordance with these Terms.

You may not:

• copy or redistribute the software except as permitted by law;
• reverse engineer or attempt to extract source code except where legally permitted;
• bypass licensing or security features;
• remove proprietary notices; or
• use Goodtrace in violation of applicable law.

All rights not expressly granted remain with Greenberry Studio LLC.

6. Acceptable Use

You agree not to use Goodtrace to:

• violate applicable law;
• infringe another person's rights;
• distribute malware or harmful software;
• interfere with our systems or services;
• attempt unauthorized access to our infrastructure; or
• extract, scrape, or use Goodtrace's outputs, rubrics, or evaluation logic to train, develop, or improve a competing product or service.

You are responsible for how you use Goodtrace and for any content you create, import, or analyze.

7. AI Features

Goodtrace may use artificial intelligence to summarize, classify, organize, evaluate, or analyze information.

AI systems can produce inaccurate, incomplete, or misleading results. You are responsible for reviewing and verifying AI-generated outputs before relying on them. To the fullest extent permitted by law, Greenberry Studio LLC is not responsible for decisions or actions based on AI-generated content.

Ownership of outputs. As between you and us, you own the AI-generated outputs (such as evaluations, summaries, or rubrics) produced from Your Content, subject to the rights of any underlying third-party AI provider described in Section 8. We may use aggregated or de-identified data derived from your use of Goodtrace to operate, maintain, and improve the Service. AI-generated outputs are probabilistic and not unique to you; similar or identical outputs may be generated for other users from similar inputs, and no exclusivity is implied.

8. Third-Party Services

Goodtrace may integrate with third-party AI models, APIs, plugins, or other software.

Those services are governed by their own terms and privacy policies, and we are not responsible for their availability, behavior, or outputs.

9. Updates and Beta Features

We may release updates, improvements, security fixes, or experimental features at any time.

Beta or experimental features may change, contain bugs, or be discontinued without notice.

10. Fees

Certain features may require payment. Unless required by law, payments are non-refundable. We may change pricing prospectively with reasonable notice.

Auto-renewal (California and other applicable jurisdictions). If you purchase a subscription that automatically renews, we will disclose the recurring charge, the length of the renewal term, and cancellation instructions before you complete your purchase, as required by the California Automatic Renewal Law and similar laws elsewhere. You may cancel a recurring subscription at any time through [account settings / instructions to be added]; cancellation will take effect at the end of the then-current billing period. Where required by law, we will provide notice before a renewal that includes a material price increase or a free-trial-to-paid conversion.

11. Intellectual Property

Goodtrace, including its software, design, branding, documentation, and related intellectual property, is owned by Greenberry Studio LLC and its licensors.

These Terms do not transfer ownership of our intellectual property to you.

12. Feedback

If you provide feedback or suggestions, you grant us a perpetual, worldwide, royalty-free license to use them without restriction or compensation.

13. Disclaimer of Warranties

Goodtrace is provided "as is" and "as available."

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and availability.

We do not guarantee that Goodtrace will always be uninterrupted, secure, error-free, or that AI-generated outputs will be accurate or suitable for your needs.

Savings clause. Some jurisdictions do not allow the exclusion of certain implied warranties. In those jurisdictions, the above disclaimers apply only to the maximum extent permitted by applicable law, and any mandatory implied warranty will be limited to the shortest period and narrowest scope permitted by law.

14. Limitation of Liability

To the fullest extent permitted by law, Greenberry Studio LLC will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost data, or business interruption.

Our total liability arising from these Terms or your use of Goodtrace will not exceed the greater of:

• the amount you paid us during the previous twelve months; or
• US $100.

Savings clause. Some jurisdictions do not allow the limitation or exclusion of certain damages. In those jurisdictions, our liability is limited to the maximum extent permitted by applicable law.

15. Export Compliance

Goodtrace and related technology may be subject to U.S. export control and economic sanctions laws. You represent that you are not located in, and are not a national or resident of, any country subject to a U.S. government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. government list of prohibited or restricted parties. You agree not to use, export, or re-export Goodtrace in violation of these laws. We may suspend or terminate access where necessary to comply with applicable export control or sanctions laws.

16. Suspension and Termination

You may stop using Goodtrace at any time.

We may suspend or terminate your access to Goodtrace at any time, with or without notice, and for any reason or no reason, in our sole discretion.

We may also discontinue the Service, or any feature of it, at any time.

Your content upon termination. Following termination, we will handle Your Content as described in our Privacy Policy. Where practicable, we will provide you a reasonable opportunity to export Your Content before it is deleted, except where retention or deletion is required by law or where termination results from a violation of these Terms.

Sections relating to ownership, disclaimers, liability, dispute resolution, and indemnification survive termination.

17. Indemnification

You agree to indemnify and hold harmless Greenberry Studio LLC and its affiliates, employees, and contractors from claims, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from: (a) your use of Goodtrace; (b) Your Content, including any breach of the representations in Section 3; or (c) your violation of these Terms.

18. Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets. These Terms bind and benefit each party's permitted successors and assigns.

19. Notices

We may provide notices to you via email, in-app notification, or posting on our website. Notices to us should be sent to the contact information in Section 24. Notice is deemed given when sent (for email or in-app) or when posted (for website notices).

20. No Waiver

Our failure to enforce any provision of these Terms is not a waiver of our right to enforce it later. A waiver of any provision on one occasion does not constitute a waiver of that provision on any other occasion.

21. Changes to These Terms

We may update these Terms from time to time.

If we make material changes, we will provide reasonable notice as described in Section 19. Your continued use of Goodtrace after updated Terms become effective constitutes acceptance of those changes.

22. Dispute Resolution and Arbitration

Informal resolution first. Before filing a claim, you and we agree to try to resolve the dispute informally by contacting us at the email in Section 24 and describing the dispute. We will attempt to resolve the dispute informally for at least 45 days after notice is received. Either party may bring a formal proceeding after that period, or sooner if the other party fails to engage in good faith.

Agreement to arbitrate. If informal resolution fails, any dispute arising from these Terms or your use of Goodtrace will be resolved through binding arbitration rather than in court, except as set out below. Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, and will take place in California or another mutually agreed location, or may be conducted by phone, video, or in writing where permitted by AAA rules. The arbitrator will have exclusive authority to determine the scope and enforceability of this arbitration agreement, except that the Class Action Waiver in Section 23 may only be interpreted by a court, as set out in that section.

Exceptions. Either party may instead bring an individual action in small claims court for disputes within that court's jurisdiction. Either party may also seek injunctive or other equitable relief in court to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights or unauthorized access to our systems.

Right to opt out. You may opt out of this arbitration agreement by sending written notice to the email in Section 24 within 30 days of first agreeing to these Terms. Your notice must include your name and a clear statement that you wish to opt out of arbitration. If you opt out, this Section 22 will not apply to you, but the rest of these Terms will remain in effect.

Costs. Payment of arbitration fees will be governed by the AAA Consumer Arbitration Rules, which are designed to limit the costs you bear as a consumer.

23. Class Action Waiver

You and Greenberry Studio LLC agree to bring claims only on an individual basis.

You waive any right to participate in a class action, representative action, collective action, or class arbitration.

If a court or arbitrator determines that this Class Action Waiver is unenforceable as to a particular claim or request for relief, that claim or request must be brought in court and severed from arbitration, and the remainder of Section 22 will still apply to any other claims. Any dispute about the validity or enforceability of this Class Action Waiver will be decided by a court, not an arbitrator.

24. Governing Law

These Terms are governed by the laws of the State of California, excluding its conflict-of-law rules.

25. Force Majeure

We will not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including acts of God, natural disaster, war, terrorism, riot, labor conditions, governmental action, and internet or utility failures.

26. General

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable while reflecting its original intent.

These Terms, together with our Privacy Policy and any additional terms applicable to specific features, constitute the entire agreement between you and Greenberry Studio LLC regarding Goodtrace, and supersede any prior agreements regarding the same subject matter.

27. Contact

Greenberry Studio LLC
contact@goodtrace.ai
https://goodtrace.ai